Yucheng Technologies establishes new credit card call center for the Chinese bank

In the end of April Yucheng Technologies Limited, a BVI-registered¬† provider of IT solutions and services to China’s banking industry, announced that it will deploy a stand-alone credit card call center for China Minsheng Bank – national joint-stock commercial bank of China, listed on the Shanghai Stock exchange and having a network of more than 25 branches covering major cities in China.

The credit card call center with brand new systems designed to track and avert fraud will utilize BVI corporation’s leading software to decrease wait-time and increase risk control. Also, Yucheng’s technology will help to lower bank’s credit card risk exposure.

CEO of Yucheng Technologies Mr. Weidong Hong commented, “As China’s number one provider of Channel Solutions, including call center and online banking, we are pleased to offer innovative solutions that add a competitive advantage, while lowering operating risk. We look forward to further developing our relationship with Minsheng and our presence in this market.”

The newly implemented system will enable cardholders to review multiple accounts seamlessly, and will streamline many business practices. Yucheng is the number one provider of call center solutions, which enable banks to better communicate with customers, to the banking industry in China.

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